Illuminant.

1) How to view our products?

It's very simple, please go to "PRODUCT CATALOG" http://salutchine.com/en/product.asp

2)How to order products on your catalogs?

a) Go to the section " PRODUCT CATALOG " in the web site.

b) Click on the folder product that interests you. (example: lingerie)

c) Download the quote form contained in the same folder.

d) Fill out the quote form , save it, and return by e -mail to salutchine@hotmail.com .

e) An exact quotation, included transport fee ,will be submited to your acceptance within 48 hours.

f) Upon acceptance of this quotation and once the payment and transportation terms fixed, you order will be sent within 48 hours.

3) What method of payment do you accept?

-Paypal

-Credit card

-T/T

-Western union

Details for payment will be sent along with your quotation.

4) How orders are delivered?

By air or sea freight, depending on the nature of products.

5) I am looking for a product that you do not offer in the catalog, should I go to another manufacturer?

Not at all. We are manufacturer and wholesaler, but not only.

We offer services such as sourcing and complete solutions for a secure supply from China

to the country of delivery chosen.

Go to" our services" section in the website and follow the instructions.

6) What language do you use?

English, french, mandarin.

7) I don't feel very confident because of the distance and because of many scams on the net.

We seriously consider this constraint, we offer PayPal as a payment solution as proof of

our professionalism and our reliability.

8) What are the general conditions of sale of your products?

You can find our terms of sale in each of our product folder.

9) I can not read some of your catalogs and documents that I have dowloaded.

Your computer must be at least equipped with Word and Excel viewer if you are don not use MicroSoft Office.

Download a free version online by clicking the following link:

http://telechargement.journaldunet.com/fiche/5107/2/visionneuses_word_excel_et_powerpoint_2003/index.html

10) I have further questions to ask, I can not find answers a in your FAQ.

We chose to do this FAQ based on requests which we are most often asked.

Please go to " contact us " section, and do not hesitate to ask as many questions as you wish.