Q1:The process of shopping :
1. Click Register on left top corner of website, after register, and then log in, select items.
2. Entered Download page, download the order form, fill out all the information, verify you order, and send us your order by MSN or E-mail. If any item out of stock, we will ask you to replace its or wait for us several day.
3. Payment, then tell us the payment information. After receiving the aggregate amount, we will inform you within 24 hours.
4. Then usually we will ship out the package within 48 hours. As soon as we receive the tracking number, we will send to you at the first time.
5. The package will be delivered within 5-7 working days (sometimes it would be delivered faster).It depends where you are located.
6. We would be very appreciate if you give feedback when you received your package.

Q2.Do you sell other products besides the products on your website?
Yes. This is our special service item. You may email us you products pictures and detailed information. We will try our best to meet your demands

Q3. What shipping method do you use?
We use EMS generally, because it is rapid and cheap in china, 4-6 day arrived USA, 6-8 day arrived Europe.
We also accept DHL, TNT, UPS etc, but we’ll requite the shipping fee to you.

Q4.Which payment do you accept?
We accept payment by paypal, western union transfer, Bank wire transfer, moneybookers.

Q5. How can I know my order status?
Once we send the products, we will give you a tracking number, with which you can check your order online. We are also keeping an eye on your bags till you receive them.

Q6. How long will it take to receive my order?
We usually ship within 48 hours of receiving your payment, Most orders take 5-7 days for delivery.  

Q7. How long will it take to receive responses to email questions?
ALL emails will be answered within 24 hours.

Q8. Do you do retail or wholesale?
We sell sample product as well as bulk purchases. The more you order, the lower the price.

Q9. How does international Shipping cost?
Please look at SHIPPING

Q10. Are your products authentic?
Our products are NOT authentic, but they are Mirror Image of original, we only supply TOP quality products, what you see is what you will get.

Q11.How close is your product to authentic?
They are 100% mirror image to original; even for expert it's hard to tell the difference.

Q12.How can I guarantee I can receive my orders after paid?
First, I think we’re very serious business.
Next, maybe you can order a sample to test our products’ qualities and our services.

Q13.Do you have Min quantity?
No, you can buy 1 item for each design; also you can buy 1 item only.

Q14.Will I get the products same as shown on your website?
Yes, these images on our website that they are the real object taken by us, what you see is what you will get.

Q15.Do you accept Drop Ship?
Yes, you can submit order on website, and write address details with the order, we will ship direct to your customer; only write contact of express company on the parcel.

Q16.Do you always have all products in stock all the time?
90% of them have stock. So please email us your order number after submit the order, we will email you Stock Report. If any items no stock, we will write to you to replace or wait for us 5-7 business days.

Q17. How can I pay you?
Please see Payment on top website, you can pay by:

Q18.If I am not happy, can I get a refund?
Yes, we have 100% customer satisfaction guarantee, if not happy, can return or refund, please see Resend on top website.

Q19.Do you have a catalog?
No, all our goods are on the website.

Q20.Can you guarantee your items can pass our custom? Do I need to pay anything? 
In 99% of cases without problems.
If your package is arrested by the Chinese customs, we will refund 100% of the value to your.
If your package is stopped by customs in your country, we will refund 50% of the value to your next order.
If we cooperate has long term..
We will refund 100% of the value to your next order.